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School Bus Manager Durham Apologizes to Parents for 'Inconveniences' This Week

In an email message to Rochester Community Schools parents Wednesday, Durham School Services says it is revisiting its contingency plans for bad weather.

The following email from Brad Tate, regional operations manager for Durham School Services, was sent to Rochester Community Schools parents on Wednesday afternoon.

The email references busing issues Wednesday morning; although school was in session, some buses were late or not operating at all and parents were not all notified of the delays or cancellations of service.

The email reads as follows: 

"Speaking on behalf of Durham School Services, I wish to apologize for any inconvenience that you may have experienced during the morning and afternoon of Tuesday, January 29. We regret that we were unable to communicate information in a fashion that allowed you to receive accurate and timely updates on the pick-up and delivery of your child or children.

"We are revisiting our current contingency plans for inclement weather and will implement steps to improve our effectiveness in these situations.

"We appreciate the support we receive from Rochester Community Schools."

Renee Delsignore January 30, 2013 at 11:06 PM
Inconvenience? What about stranding children on buses for hours. I'm sorry but whoever was supposed to travel the roads and make sure they were passable needs to be fired...they are obviously not competent, otherwise there would have been no buses in ditches and no children stranded at schools. Our children deserve better
James Redd January 31, 2013 at 02:04 AM
Meredith What would you do after that debacle if you were in charge? I have a guess.
James Redd January 31, 2013 at 01:06 PM
Yes, driving a bus is a highly technical activity which can only be performed by a select few. They should have full benefits and pensions. After all, it's all about the kids. They carry our precious cargo each day.
Meredith McCutcheon January 31, 2013 at 05:10 PM
Completely agree, Bob.
p098rathore May 22, 2013 at 11:31 AM
Due to in convince and facing the problems by parents school management use the GPS system because GPS system helps to overcome this problem. For more information visit http://school.liveonmap.com/Rajasthan/

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